Skip to main content
Submit a General Aviation Report (GAR)

Beta This is a new service. Help us improve it and give your feedback (opens in new tab).

Accessibility Statement for Submit a General Aviation Report (GAR)

This accessibility statement applies to the service at Submit a General Aviation Report (GAR)

This website is run by Border Force. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us via GARSupport@Homeoffice.gov.uk

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: GARSupport@Homeoffice.gov.uk

Read tips on contacting organisations about inaccessible websites.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you're in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.

Technical information about this website's accessibility

The Home Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  1. Some headings do not display correctly. They may look like normal text or a different type of heading. This fails WCAG 2.2 success criterion 1.3.1 (Info and relationships)
  2. Some form fields have hint text within the field input which clears when the user starts inputting information. This fails WCAG 2.2 success criterion 1.3.1 (Info and relationships).
  3. Some tables are structured incorrectly, so screen readers cannot understand the relationships between information in the table. This fails WCAG 2.2 success criterion 1.3.1 (Info and relationships).
  4. Some paragraphs use highlighted text which means the text has a poor colour contrast to its background. This fails WCAG 2.2 success criterion 1.4.3 (Contrast (Minimum)).
  5. Users are unable to navigate backwards through some data fields using just a keyboard. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard accessible).
  6. Some links that reveal more content can cause some screen reader users to lose their position on the page. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that's not within the scope of the accessibility regulations

At this time, we have not identified any content that's not within the scope of the accessibility regulations.

What we're doing to improve accessibility

Our plan below describes how and when we plan to improve the accessibility of this service:

  • We will train our staff to create accessible services.
  • We will implement automated and manual accessibility testing in our development process.
  • We will conduct user research and testing with users who have access needs.
  • We will put in place alternative arrangements for those who need them and be willing to make additional adjustments if these are not enough.

Preparation of this accessibility statement

This statement was prepared on 12 June 2026. It was last reviewed on 12 June 2026.

This website was last tested on 12 June 2026. The test was carried out by the internal Quality Assurance team.